Booking conditions

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Responsibility of the establishment

Access to the page does not in any case imply the existence of a commercial relationship between the user and the company. The portal only provides information about the establishment's vacancies at the time of requesting said information; therefore, if you make an online booking, you are contracting directly with the establishment and not with the portal. The printed version of the booking made serves as a locator when you arrive at the establishment.

Booking days at the establishment on this website implies the adherence and acceptance by the client of each and every one of the general conditions set out herein.

By accepting the following clauses, you declare and accept:

• 1) To be of legal age and have full capacity to make the booking, stating that you understand all the conditions found on the website.
• 2) That the data provided when making the online booking is true, complete, and concise.
• 3) Only those pages that appear within the site map are included on the website.
• 4) That access to this website is the user's responsibility.
• 5) That once the booking is made, the electronic document in which it has been formalized will be archived; you will be able to access it at any time.
• 6) That you confirm the booking made, i.e., the dates indicated, the number of services, the number of people, and the chosen Establishment.
• 7) The conditions and price of the booking made are those expressly determined in the rate conditions expressly included on the page where you make the booking.
• 8) Regarding the relationship with the portal, it offers you the possibility of booking services from the chosen establishment through its website, but it does not offer any type of service under its responsibility.
• 9) That your card details are collected for the purpose of guaranteeing the booking. Payment for it will be made in cash at the chosen Establishment, and only in the case of cancellations or no-shows, the booking will be cancelled and the charge established in the rate conditions will be applied.
• 10) Offers will only be valid for as long as they remain accessible to the recipients of the service.

Prices

The prices indicated are Retail Prices, VAT included.

The price includes: Price per day depending on the type of services and board selected, except for establishments where the inclusion of other services is specifically indicated.

The price does not include: Any service not specified as well as extras such as transfers, tips, telephone calls, laundry services, minibar, parking, etc.

Check-in and check-out time: As a general rule and unless expressly agreed otherwise with the establishment, services may be used from 14:00 on the day of arrival and must be vacated by 12:00 on the day of departure.

Passports and visas

All travelers, without exception (including children), must have their corresponding personal and family documentation in order, whether it be a passport or national ID card, according to current legislation. It will be at their own expense when the trips so require to obtain visas, passports, vaccination certificates, etc. Minors under 18 years of age must carry written permission signed by their parents or guardians, in anticipation that it may be requested by any authority. In the event that the granting of visas is rejected by any authority, due to particular reasons of the user, or entry into the country is denied due to lack of the required requirements, or due to a defect in the required documentation, or for not carrying it, the establishment declines all responsibility for events of this nature, with the consumer bearing any expense that originates, applying in these circumstances the conditions and rules established for the case of a no-show.